SIGJune 17, 20262 min read

Susan Thunder and the Art of Social Engineering

In the early 1980s Los Angeles hacker scene, Susan Thunder stood out as a pioneer of social engineering. She could talk her way past security that no technical exploit could breach.

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Susan Thunder and the Art of Social Engineering

Article draft pending. This piece will cover Susan Thunder's role in the early 1980s Los Angeles hacker and phreaker scene, where she was one of the few women operating at the highest levels of the underground. Sections will detail her background (including her time working in the sex industry, which she has spoken about openly and which informed her understanding of social manipulation), her pioneering social engineering techniques (calling into military bases and defense contractors posing as officers' wives, administrative assistants, and other trusted personas to extract passwords and access codes), her associations with Kevin Mitnick and Lewis De Payne in the LA phreaking circle, her testimony against Mitnick and De Payne in a federal case (which fractured the community and made her a controversial figure), the famous demonstration she gave to Department of Defense officials where she social-engineered her way into classified systems in real time to prove her claims, and the broader erasure of women from hacker history. The piece will argue that Thunder's story reveals how social engineering was always the most powerful hacking technique, and that the community's discomfort with her methods (and her gender, and her background) says more about hacker culture's blind spots than it does about her.